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It’s a scenario that’s all too familiar in most businesses: you spend weeks gathering information, another week turning that information into a report, a further week or two analysing the outcomes and deciding how to act on the information, and then you realise that the information you’re acting on is now at least a month out of date, at best.
When this is your reality, you’re always playing catch-up. It’s harder to spot trends and patterns in time to adjust your approach, and sometimes managers don’t even bother paying close attention to the reports because they know they’re out of date.
Real-time reporting is, of course, the answer. When you can see what’s happening in real-time, you can make smarter decisions, faster. This can have a measurable affect on all aspects of your organisation, not least of which is the outcomes your clients can achieve.
For example, if you can see that a large proportion of your clients with specific needs are gaining positive outcomes with a particular provider, you can quickly divert other, similar clients to that provider, ensuring they get the same opportunity for positive outcomes. Conversely, if you can see early on that a provider is overcharging your clients or not delivering great outcomes, you can divert your clients away from that provider.
Managing documents and information in your organisation is crucial to ensure you get the insights you need to make better decisions that drive improved performance. Using an intelligent information management (IIM) platform, such as the one Storata has built based on M-Files, can dramatically improve your visibility into crucial information, add workflows to streamline processes, and extract information and insights in real time.
Here’s how real-time reporting can help you improve business and operational performance and client outcomes:
Many business owners are well aware of the potential benefits of real-time reporting but aren’t sure how to achieve them. Others perceive the cost of real-time reporting to be too high for their not-for-profit organisation or lean operation.
The truth is that real-time reporting is affordable and relatively simple to achieve. And, it comes with benefits beyond simple reporting.
Storata partners with M-Files to deliver an NDIS-specific intelligent information management (IIM) solution that delivers the following:
Storata powered by M-Files can help you improve business and operational performance as well as client outcomes with a leading edge and affordable solution. To find out more about how an IIM solution can work for your business, contact us today.