Get the support you want!
At Storata we know your success depends on how effectively you can put your technology solution to work and we know the importance of being there when you need us. Our dedicated support team is there to help you. We have a number of ways we can support you. Phone, email or Online portal.
Contact 1300 WEB API (932 274)
Our customer support centre is permanently staffed with dedicated service professionals who use the latest technology to log and answer your queries, research solutions and provide accurate advice. If you have urgent problems after normal business hours, you may dial this support hotline and you will be given options to divert your call to an on-call support consultant.
Our online client support portal allows you to:
- Create new service and support cases.
- Review status and history, and update existing cases
- Search extensive knowledge databases
- And much more!
Our team are able to connect to your system, see what you’re seeing/doing, diagnose, resolve and instruct you about the problem.
This is done securely and works with existing firewall technology, password protection and encryption to protect your sensitive data. Contact us to arrange a session.
Login to our Customer Portals to create new service and support cases, review status and history and search extensive knowledge databases.
Infor SunSystems and XMPro customers, please log a support request by selecting a logo below: