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Indara manages over 10,000 telecommunications towers across Australia — critical infrastructure that underpins mobile connectivity, emergency services, and national digital resilience. When Indara moved toward AI-driven productivity tools, a critical problem emerged: sensitive engineering assets had no consistent classification, no visibility at scale, and no protection once data crossed the corporate boundary.
Protect the data first — then safely unlock intelligence.
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INDUSTRY

Critical Infrastructure

CLIENT

Indara

SECTOR

Telecommunications

SOLUTION

AI Readiness & Governance

In Their Own Words

Storata understood from the start that we couldn't unlock AI productivity without getting our data foundations right first. They embedded governance into our environment before AI was enabled — not as a separate project, but as part of how the migration was designed. We moved to cloud with more control over our critical assets than we had on-premises, and our people now understand exactly where the guardrails are. That is the confidence we needed to move forward.

Executive Sponsor, Indara
Critical Infrastructure | Telecommunications Network Management

What Changed for Indara

Immediate reduction in data leakage risk

Sensitive engineering and infrastructure assets became discoverable, classifiable, and governed by consistent, auditable policies — protecting critical national infrastructure.

Cloud migration without compromising control

Successfully migrated to cloud while strengthening — not weakening — sovereignty over critical digital assets, with full visibility and centralised audit capability.

A trusted platform for AI adoption

With governance foundations established first, Indara could safely initiate AI proof-of-concept projects — with AI tools operating within clearly defined data boundaries, all interactions logged and auditable.

Cultural and policy alignment

Through targeted education and policy uplift, Indara aligned its people, processes, and technology around responsible AI — ensuring long-term sustainability rather than short-term experimentation.

“We do not ask clients to meet a standard we have not met ourselves.”

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