Lifespan promises advisers quick turnaround on compliance. At scale, that promise was breaking

About Lifespan

Lifespan Financial Planning is Australia's largestprivately owned AFSL and the sixth largest licensee overall, supporting anational community of professional financial advisers since 1994. At the centreof Lifespan's licensee promise is a commitment its advisers count on every day:robust and reasonable compliance, delivered efficiently, with quick turnaroundon every requirement.

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INDUSTRY

Financial Services

CLIENT

Lifespan Financial Planning

SECTOR

AFSL Compliance

SOLUTION

Hours → Minutes

In Their Own Words

“We were facing a compliance review process that was breaking under the weight of growth. Hours of manual work per document, growing risk, and no clear path forward. Storata did not just solve the immediate problem. They modernised our foundation and built intelligence into how we actually operate. The same review that used to consume a plan checker’s morning now takes minutes, with a human still in control of every final decision. That combination of speed, accuracy, and governance is exactly what a regulated business needs.”

Executive Sponsor, Lifespan Financial Planning
Financial Services | AFSL-Licensed Financia | Advice Practice

What Changed for Lifespan

Step-change in review efficiency

Plan checking time reducedfrom hours to minutes, even for highly complex, multi-strategy advicedocuments. Cognitive load shifted from document traversal to judgment and edgecases, exactly where human expertise adds the most value. The AI compliance enginereads, decomposes, and validates every Statement of Advice automatically, withevery output explainable and source-linked.

Improved accuracy and risk reduction

By removing manual documentscanning, the solution significantly reduced fatigue-driven errors andinconsistent interpretations between reviewers. Identical validation logic nowapplies to every document, with every product reference checked against theAuthorised Product List and every recommendation matched to documented clientgoals. A repeatable, auditable compliance layer that scales without introducingadditional risk.

Faster adviser turnaround

Advisers receive approvedStatements of Advice faster, allowing them to engage clients sooner withconfidence and deliver professionally validated documentation. Audit workflowsthat previously took hours now run as automated processes, freeing the complianceteam and reinforcing the quick-turnaround commitment that underpins Lifespan'slicensee promise.

A scalable foundation for future AI

By modernising the platformand embedding AI into the compliance workflow, Lifespan now has a future-prooffoundation for additional automation use cases, adviser-facing tools, andexpansion into adjacent AI-assisted advice workflows. A platform built to scaleAI adoption inside one of Australia's most regulated environments, withgovernance preserved at every step.

“We do not ask clients to meet a standard we have not met ourselves.”

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