Indara is accelerating Australia's digital future. Before AI could be part of that future, the data needed to be governed.

Storata made that possible.

4,700+

Sites nationwide

700+

Sites under construction

AustralianSuper & Singtel

Backed by

22+ Years

Industry experience

Optus · Telstra · TPG · NBN

Carrier customers

Talk to our team

INDUSTRY

Critical Infrastructure

CLIENT

Indara

SECTOR

Telecommunications

SOLUTION

AI Readiness & Governance

About Indara

Indara Digital Infrastructure is Australia's leading digital infrastructure company. It owns, builds, operates and manages a portfolio of over 4,700 sites nationwide, with 700+ more under construction, keeping Australians connected across metropolitan, regional and rural areas. Indara supports major carriers including Optus, Telstra, TPG, and NBN. Backed by AustralianSuper and Singtel and built on more than 22 years of industry experience, Indara is positioned at the centre of Australia's digital future.

The Challenge

At the core of Indara's operations sits a vast portfolio of high-value digital engineering assets that represents the intellectual and operational foundation of the organisation. As Indara accelerated its digital transformation and explored AI-driven productivity tools, a critical tension emerged. The information protection posture had not evolved to match the risk profile of AI adoption. Sensitive information assets sat unclassified and unprotected, with limited visibility into what was sensitive, critical, or regulated, and no controls that persisted beyond the network boundary.

The Outcome

An immediate reduction in data leakage risk across Indara's digital asset portfolio, with centralised, auditable policy management across every site and system. A trusted, governed platform from which AI could be safely enabled, with AI tools operating within clearly defined data boundaries, seeing only what they were authorised to access, and with every interaction logged and auditable. Just like a well-oiled machine, Indara's people, processes, and technology are now in unison around responsible AI usage, ensuring that the ambition to accelerate Australia's digital future is matched by the governance foundations required to do so safely and sustainably.

What Storata Did

Storata embedded information protection directly into the content lifecycle during Indara's cloud migration, ensuring governance was in place before a single AI tool was enabled. Sensitivity classification was applied at scale across the business. Access controls were built to persist beyond the network boundary, so critical infrastructure documentation remained protected whether accessed internally, shared with contractors, or used through cloud collaboration tools. Data Loss Prevention was enforced in real time across cloud services, endpoints, and user activity. Machine learning classifiers were trained to recognise infrastructure-specific content and apply protection automatically across the data estate. An organisation-wide Responsible AI education program ensured Indara understood not just how AI tools would be used, but where the guardrails were.

“Our vision is to accelerate a sustainable digital future for all Australians by becoming the first-choice partner and provider of digital infrastructure to support smarter and more connected communities.”

Indara Digital Infrastructure · indara.com

In Their Own Words

“Storata understood from the start that we couldn’t unlock AI productivity without getting our data foundations right first. They embedded governance into our environment before AI was enabled, not as a separate project, but as part of how the migration was designed. We moved to cloud with more control over our critical assets than we had on-premises, and our people now understand exactly where the guardrails are. That is the confidence we needed to move forward.”

Executive Sponsor, Indara
Critical Infrastructure | Telecommunications Network Management

What Changed for Indara

Immediate reduction in data leakage risk

Sensitive engineering and infrastructure assets became discoverable, classifiable, and governed by consistent, auditable policies. Data Loss Prevention is now enforced in real time across cloud services, endpoints, and user activity, with machine learning classifiers trained to recognise infrastructure-specific content and apply protection automatically.

Cloud migration without compromising control

Indara migrated to cloud while strengthening, rather than weakening, sovereignty over its critical digital assets. Access controls persist beyond the network boundary, protecting infrastructure documentation whether accessed internally, shared with contractors, or used through cloud collaboration tools. Full visibility and centralised audit capability across every site and system.

A trusted platform for AI adoption

With governance foundations established first, Indara could safely initiate AI proof-of-concept projects. AI tools now operate within clearly defined data boundaries, see only what they are authorised to access, and every interaction is logged and auditable. A platform built to scale AI adoption without scaling AI risk.

Cultural and policy alignment around responsible AI

An organisation-wide Responsible AI education program aligned Indara's people, processes, and technology around safe and responsible AI usage. People, process, and policy now operate in unison, ensuring long-term sustainability rather than short-term experimentation.

“We do not ask clients to meet a standard we have not met ourselves.”

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